FAQ

HOW DOES FREE SHIPPING WORK?

Orders placed that have a total cost of $70 or more (not including tax and shipping) qualify for free shipping.  An option to select FREE SHIPPING will be available at the checkout page.

HOW LONG IS DELIVERY TIME?

• Standard Shipping = 5-7 Business Days
• Expedited Shipping = 3-5 Business Days

WHY HAS MY ITEM ARRIVED IN AN AMAZON BOX?

Third Earth Cantina uses Amazon as one of their fulfillment options to store and ship their products.  As a result it may arrive in an Amazon box because some of Third Earth Cantina's inventory is stored and shipped out of Amazon fulfillment warehouses throughout the United States.

WHY WAS MY ITEM DELIVERED BY AN AMAZON DELIVERY DRIVER?

Since Third Earth Cantina uses Amazon's fulfillment service, Amazon will select the delivery service. Sometimes the delivery service will be Amazon.

IS THIRD EARTH CANTINA A DROP SHIPPER?

No.  Third Earth Cantina purchases all of it's inventory directly from distributors.

HOW DO I GET IN CONTACT WITH THIRD EARTH CANTINA?

You can contact Third Earth Cantina here or directly by e-mail at info@thirdearthcantina.com.

CAN I SPECIAL ORDER PRODUCTS?

Yes.  Please contact us here or directly at info@thirdearthcantina.com and let us know what you would like to order.  We will let you know if/when the product is available and setup a purchase invoice if you would like to purchase the product.